Privacy policy
When you request information from me, I obtain information about you, for example, your name and contact details and email address. This privacy policy statement explains how I look after that information and what I do with it. We have a legal duty under the Data Protection Act to prevent your information from falling into the wrong hands. I must also ensure that the data I hold is accurate, adequate, relevant and not excessive.
It’s important for you to read through this privacy policy, because by using my website you are signifying your agreement with its terms.
The type of personal information we collect
So, as well as your name and contact details we may also have:
Log-in credentials for access to digital media and websites in order to be able to do work that have asked us to do.
Unpublished content which is required to be kept strictly confidential until a known publishing date.
How we get the personal information and why we have it
Normally, the only information I hold comes directly from you. Whenever I collect information from you, it will be clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide me with any additional information unless you choose to.
Under the General Data Protection Regulation (GDPR), your consent is the lawful bases I rely on for processing this information. You are able to remove your consent at any time. You can do this in by contacting Broadley Creative in writing at the registered office: 28 Aubrey Road, Bedminster, Bristol BS3 3EX
Analytics
Sometimes, through Google Analytics, I collect anonymous information that helps me to improve the way my site runs. We use Google Analytics to examine how people interact with our site, gathering information using cookies. I use this information to improve the way my works and the way I do things online. For information about how, please see the information I offer about cookies. I cannot and will not use this information to identify you.
Cookies
As well as using cookies to provide a better experience of my website, I use them to support my online marketing efforts. You can choose to block cookies from a specific website within your browser settings. If you’re unsure how to do this there are lots of easy to follow tutorials on Google.
How we store your personal information
Your information is stored securely on our computer system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask me for copies of your personal information.
Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you. Please contact me at diane@broadleycreative.co.uk if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me, Diane Broadley at diane@broadleycreative.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
Contact details
Name: Diane Broadley, Broadley Creative Ltd
Registered office: 28 Aubrey Road, Bedminster, Bristol BS3 3EX
Phone number: 07815 206658
E-mail: diane@broadleycreative.co.uk